CareLit Fachartikel

Associations between psychosocial working conditions and quality of care (i. e. , careless errors, perceived social interactions with patients) – a cross-sectional study among med…

Mambrey, V.; Vu-Eickmann, P.; Angerer, P.; Loerbroks, A. · Das Gesundheitswesen · 2021 · Heft 8/09 · S. 1 bis 1

Dokument
576379
CareLit-ID
Jahr
2021
Publikation
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DOI
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Bibliografische Angaben

Zeitschrift
Das Gesundheitswesen
Autor:innen
Mambrey, V.; Vu-Eickmann, P.; Angerer, P.; Loerbroks, A.
Ausgabe
Heft 8/09 / 2021
Jahrgang 83
Seiten
1 bis 1
Erschienen: 2021-09-02 13:00:00
ISSN
0941-3790
DOI
10.1055/s-0041-1732012

Zusammenfassung

Purpose Adverse psychosocial working conditions in the health care sector are widespread and have been associated with a reduced quality of patient care. Prior qualitative work suggests that medical assistants assume that their poor working conditions mainly lead to a poorer quality of care in terms of increased errors due to carelessness and poorer social interactions with patients. We aimed to provide evidence for the first time for medical assistants in Germany based on a quantitative study. Methods A total of 944 medical assistants participated in a survey (09/2016-04/2017). The effort-reward imbalance (ERI)…

Schlagworte

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