The Relationship of Workplace Bullying with Health Outcomes, the Intention to Leave the Profession and Medical Errors: A Cross-sectional Study among Medical Assistants in Germany
Loerbroks, A.; Dreher, A.; Scharf, J.; Mambrey, V.; Vu-Eickmann, P.; Angerer, P. · Das Gesundheitswesen · 2021 · Heft 8/09 · S. 1 bis 1
Bibliografische Angaben
Zusammenfassung
Introduction Research has shown that workplace bullying (WB) is associated with adverse health outcomes, career choices (i. e. intention to leave the profession [ITL]) and poorer patient care (e. g. medical errors), though evidence for the latter remains inconsistent. We examined those associations for the first time among medical assistants (MAs). Methods We surveyed 994 MAs (09/2016-04/2017). WB was measured by an item from the Copenhagen Psychosocial Questionnaire (“At work, I feel wrongfully criticized, bullied or put in a bad light in the presence of others”). Responses were dichotomized (i. e. feeling bull…
