Apart from the Medical Complaints, Why do Patients Use Emergency Medical Services? Results of a Patient Survey
Piedmont, S.; Reinhold, A.K.; Bock, J.; Rothhardt, J.; Swart, E.; Robra, B. · Das Gesundheitswesen · 2021 · Heft 7 · S. 638 bis 646
Bibliografische Angaben
Zusammenfassung
Introduction Many countries face an increased use of emergency medical services (EMS) with a decreasing percentage of life-threatening complaints. Though there is a broad discussion among experts about the cause, patients' self-perceived, non-medical reasons for using EMS remain largely unknown. Methods The written survey included EMS patients who had≥1 case of prehospital emergency care in 2016. Four German health insurance companies sent out postal questionnaires to 1312 insured patients. The response rate was 20%; 254 questionnaires were eligible for descriptive and interferential analyses (t-tests, chi2-test…