Are health professionals' working conditions and job satisfaction associated to patient satisfaction?
S Mache, K Vitzthum · DMW - Deutsche Medizinische Wochenschrift · 2012 · Heft 09
Bibliografische Angaben
Zusammenfassung
Background: Over the last decades, physicians, researchers and health administrators have been working hard to define standards for high quality treatment and care in Internal Medicine departments.However, it is unclear whether patients’ perceptions of medical treatment and care are related and affected by physicians’ perceptions of their working conditions and job satisfaction. The aim of this study was to evaluate patients’ satisfaction in relation to physicians’ working conditions. Methods: A cross-sectional survey with 156 patients and 134 physicians working in Internal Medicine hospital departments was perf…